Hello. The
Grand Hotel. Cathy speaking. How can I help you?
I’d like to
make a reservation, please.
Certainly.
When is it for?
It’s for 2
nights, for the first and second of July.
And do you
want a single or a double room?
A single,
please. A single room with a shower.
OK. Yes,
that’s fine. I have a room for you. And what name is it for?
Mr Robert
Palmer. And How much is the room?
50 (fifty)
euros per night. The breakfast is included in the rice.
All right. And
I’d like Internet access in the room. Is it possible?
Certainly.
And Can I have
the confirmation of the reservation by fax?/ Can you confirm the
reservation by fax?
Of course. Can
you tell me your fax number, please?
My fax number
is …….
OK. I’ll
send you the fax.